If you've experienced similar issues, please contact our Support Team at support@g5e.com with your details. Developed by G5 Entertainment, your job is to investigate the mirages that appear around your city. Question: How do I charge my friends' locations? Hidden City: Hidden Object Adventure (formerly known as Hidden City: Mystery of Shadows) is a hidden object and puzzle game developed and produced by G5 Entertainment. For fans of hidden object games on mobile, G5 Entertainment is certainly a familiar name.Hidden City: Hidden Object Adventure (also known as Hidden City: Mystery of Shadows) was one of the studio’s first attempts at the free-to-play format (along with the widely popular The Secret Society) and catapulted the studio to the level of fame and acclaim it enjoys … Become a detective: find & analyze clues, beat match-3 puzzles and solve cases. by G5 Entertainment AB. Question: After the 1.39.3900 update the screen resolution has changed and I have to scroll the scenes while searching. If the problem reoccurs, please do not hesitate to contact our Support Team at, Jewels of the Wild West: Merge Gems and Build a City, Sheriff of Mahjong: Match tiles & restore a town, Emperor of Mahjong: Match tiles in the best solitaire puzzle & build a city. Select the green “Send Feedback” button in the upper right-hand corner of the screen. What should I do? You may need to restart the app several times to ensure its optimal performance. Rated: Guidance Suggested. Sold by: Amazon.com Services LLC. Tap the locations you would like to charge. Another puzzle game by G5 … Answer: We are working to resolve this issue ASAP and we will keep you updated on this matter. Answer: We are already investigating the cause of the issue and would appreciate your help. Answer: Our Technical Team has managed to isolate and fix the issue in the 1.39.3900 update of the game. Hidden City: Hidden Object Adventure is the enchanting hidden object adventure game by hidden object game experts G5 Entertainment. What should I do? Please wait some time for the game content to be completely downloaded and all icons/ images to be displayed correctly. Answer: When the Lunar Lens is activated, zooming in the location will alter your search list: the items that are out of the visible area after zooming will become greyed out in the search list. What should I do? Answer: In order to restore your game progress, please log into your G5 Friends account. Mirages of an unknown city have been seen around the world. Mirages of an unknown city have been seen around the world. Answer: Please note that we've made some adjustments to the priority of quests in the update 1.29.2900: from now on the Daily Task list will only become available once you complete all Special Event quests, all Investigation Diary quests and all quests related to finding objects and completing collections. What should I do? Once you’re in the Settings menu, scroll down to the bottom of the list and click on Advanced to display additional options.3. Our Technical Team has resolved this issue. Find hidden objects and play match-3 games in this mystery detective adventure! If Safari was open while you made the changes, quit it and then open it again to reset the browser to your new preferences.In case you’re using any other browser, please contact us at support@g5e.com specifying the browser you’re running on your device, and we’ll provide you with further instructions. Select the “Friends” icon at the bottom of the screen on your main game board. In the meantime you may try one of the workarounds listed below.In case you’re using Chrome browser, please follow these steps to overcome it:1. Is it real … or a hoax? Answer: Our Technical Team has resolved this issue. They can be found in any location or a mini-game. Question: The rubies I had in my game have disappeared. Now it rests on the Golden Ox statue, which appeared along with the Sun Pavilion. What should I do? And, when you use Elixirs - you restore Strength. What should I do? What should I do? Question: I'm currently running Windows 8.1 on my PC and I can't update my game to the 1.18.1800.0 version. Is it real … or a hoax? iPhone and iPad are trademarks of Apple Inc. Users who viewed this also viewed Hidden City: Hidden Object Adventure In these games you’ll follow the same family on their trips around the world. You may need to restart the app several times to ensure its optimal performance. Mirages of an unknown city have been seen around the world. 52. What should I do? The combination of hidden object challenges and fun stories and locations maek every Big City Adventure game special. Get ready for a journey unlike any other in Hidden City®! Refresh the page with the game after performing the actions above.To change the language in your Mozilla Firefox browser, please follow these steps:1. It’s up to you to solve the many puzzles and get to the bottom of the mystery. Search for hidden objects, explore dozens of worlds, solve challenging puzzles and unravel the mystery! Embark on different quests through the phantom city and discover mysteries surrounding its walls in this epic game called Hidden City: Hidden Object Adventure! What are they for? Try zooming in the location with your touchpad or mouse wheel. Answer: In order to eliminate the error message and proceed with the quest, please restart the application. ‎Hidden City® - #1 Most Popular Hidden Object Game In the World! Mirages of an unknown city have been seen around the world. If you've experienced a similar issue, please contact our Support Team at support@g5e.com and provide the following details: Question: After the update my game crashes during investigations. Travel to different locations and experience different adventures, let the story shape your journey! Question: I have got Skeleton Keys in my Inventory. Answer: Please be informed that we have implemented a universal item for you to enter the special locations – Skeleton Key. ... G5 Entertainment AB is responsible for this Page. Seek and find hidden objects, play puzzle games and solve a mystery in the city! Find hidden objects and play match-3 games in this mystery detective adventure! You will be able to get the bonus from the totems charged by your friends as soon as the totem is fully charged. Please ensure that you visit the game within 24 hours in order to get one of the components. Question: My progress was set back along with the collection items and inventory. Hidden City®: Hidden Object Adventure February 03, 2021 12:19; Updated . If you've experienced a similar problem, please report it by clicking the Send Feedback button in the G5 Friends menu. 78. Thank you for your patience! Hidden City® - #1 Most Popular Hidden Object Game In the World! iPhoneiPadAndroidKindle FireWindows PCWindows PhoneMacFacebook. Answer: To ensure optimal performance of the game, it is recommended that you restart your device after installing a new application. Hey everyone!If you see the location for a bulleted item/s in any City Locations then please email us at hiddencityshots@gmail.comWe would love your help to complete maps that still have bulleted items listed.We only ask that they be the full screenshot, completely unmarked and uncropped. We would appreciate your help, please contact our Support Team at support@g5e.com and specify the following information: Question: I updated my game and when I tap on any location, I receive the error message “Content is in download queue!”. In case your game has been affected, it will be very helpful if you report this issue to our Support Team at support@g5e.com and specify the following information: Question: Upon opening the game I am asked to update it, but there is no new version available in Microsoft Store. Hidden City®: Hidden Object Adventure Jewels of Rome: Gems Empires Apps and updates are no longer available for the Chinese App Store My game is in English and I would like to change the language of the game. What should I do? Jan 28, 2018 - ‎Read reviews, compare customer ratings, see screenshots, and learn more about Hidden City. Please contact our Support Team at support@g5e.com and specify the following information: Question: After the update 1.36.3600 most locations in the Dungeons disappeared. How can I transfer the game progress I’ve already made to it? Get ready for a journey unlike any other! Your device model and the number of OS version. G5 Entertainment Games. Another adventure game by G5 entertainment AB. Hidden Object Adventure G5 Entertainment AB Designed for iPad 4.2 • 71.6K Ratings; Free; Offers In-App Purchases; Screenshots. Hidden City® - #1 Most Popular Hidden Object Game In the World! Pay your attention that in case of missing some days you can restore them for 5 rubies. We apologize for the possible confusion. Scroll down the Languages menu, click on the Choose button. Answer: Once the tutorial for the Lunar Lens booster appears, the game will not allow any further actions until the tutorial is finished. Download Hidden City apk 1.39.3903 for Android. Answer:  Our Technical Team recently fixed an issue with incorrect totem charging, and the process you’re experiencing now is actually the correct one, as it was originally designed. Last Updated: March 29th 2020. Answer: Please be informed that starting from the 1.18.1800.0 game version the game requires Windows 10 or later. Question: The game doesn’t run after installation or shuts down during play. Question: After the 1.28.2800 update I cannot collect the rewards from the totems charged by friends until they are fully charged. Please report such instances to our Support Team at support@g5e.com and enclose the following information: Question: Mini-event or daily task hasn't appeared in my game. Locate the language you would like to use and click on the Move Up button. G5 Entertainment – The Developer and Publisher of Casual and Free-to-Play games for iPhone, iPad, Android, Google Play, Kindle Fire, Windows and Mac While your detective agency is busy gathering information, your friend is dragged into the phantom city by bl… Answer: Please try restarting the application to have this issue fixed. Question: I have already played this game on my previous device and now I’ve got a new one. Answer: Please provide the following details to our Support Team at support@g5e.com: After getting this information, it may take us up to several business days to investigate this issue and restore your game progress. Question: What is the difference between Energy and Strength?Answer: Energy and Strength are two different values in the game. iPad iPhone iMessage Description. What should I do? Question: My friends are playing the new location "Sun Pavilion", but my game doesn't have it. Open Mozilla Firefox on your device.2. You should now see your current language(s) in order of preference from top to bottom.4. Hidden Objects New York City Winter Time – Seek & Find Object Puzzle FREE Photo Pic Snow Holiday Game & Spot the Difference Christmas Dec 10, 2016 3.7 out of 5 stars 85 111,752 likes. Hidden City® - #1 Most Popular Hidden Object Game In the World! Locate the language you would like to use and click on the three stacked dots on the right.5. Question: The app freezes when I'm playing mini-games. Apple, the Apple logo, and iPod are trademarks of Apple Inc., registered in the U.S. and other countries. Est. Birger Jarlsgatan 18, Stockholm 114 34, Sweden, Sherlock: Mystery Hidden Objects & Match-3 Cases, The Hidden Treasures: Find Hidden Objects・Match 3, The Secret Society - Hidden Objects Mystery, Crime Mysteries™: Find objects & match 3 puzzle, Cookies help us deliver our services. In a new window tap 'My Profile' in the very bottom of the screen. G5 Entertainment - G5 The Hidden Treasures: Find Hidden Objects・Match 3 Please download it to have this error corrected. Is it real … or a hoax? What should I do? Get ready for a journey unlike any other! Search for clues, find hidden objects or match gems in a row, and solve cases! 100+ Thousand Downloads PREMIUM. Question: After the update 1.29.2900 I no longer get daily tasks. G5 Entertainment – The Developer and Publisher of Casual and Free-to-Play games for iPhone, iPad, Android, Google Play, Kindle Fire, Windows and Mac Hidden City: Hidden Object Adventure Explore an enchanted city full of hidden secrets! Answer: The new version 1.39.3903 with the latest special event "Time of the Golden Ox" is already available for all platforms! G5 Entertainment – The Developer and Publisher of Casual and Free-to-Play games for iPhone, iPad, Android, Google Play, Kindle Fire, ... Hidden City: Hidden Object Adventure. What should I do? Select Settings. Is it real … or a hoax? While your detective agency is busy gathering information, your friend is dragged into the phantom city … NEW HIDDEN OBJECT SCENE – On the eve of the Chinese New Year, the Sun collapsed from the heavens. by G5 Entertainment. Select the language you would like to use and drag it to the top of the list.3. While your detective agency is busy gathering information, your friend is dragged into the phantom city by black smoke. Response: Our Technical Team is aware of the issue and they are currently investigating the cause of it. Please send us the receipts for the missing rubies. Answer: You can charge your friends’ locations as follows: Question: How does the Lunar Lens booster work? FROM THE COMPANY THAT BROUGHT YOU HIDDEN CITY® AND THE SECRET SOCIETY® COMES A NEW HIDDEN OBJECT GAME! Twin Moons Society™: Hidden Mystery: G5 Entertainment: Get: Category: Games: Updated: 2016-10-06: Click to Download : Description. Question: I did not receive the purchase in the game. While we are devising a solution, please avoid launching the game until you get further notice from us. What should I do? Hidden City® - #1 Most Popular Hidden Object Game In the World! While your detective agency is busy gathering information, your friend is dragged into the phantom city … To have the fix applied, make sure you have a stable Internet connection and then launch the app. Play Homicide Squad: Hidden Crimes. Question: I want to complete the quest and when I tap on “Show me” button, the error message “This content is not yet available for download” appears on the game screen. Launch System Preferences from your Dock or Apple menu and then click "Language & Region”.2. Also, note that it may take several attempts to get the required items. 39. Answer: Our Technicians are investigating the causes of this issue and working to resolve it soon. Is it real … or a hoax? The email address associated with your G5 Friends profile, The date when you've run into the problem, The number of stars or items you had in the game. Question: The progress of my mini-event has been reset. What should I do? Tap on 'Change Player' in order to log in with the Player Login and password you used in your game before. Provide your G5 Friends Player profile information and your IDFA (Identifier for Advertisers). Click OK.5. People. Search for clues, find hidden objects, analyze forensic data, examine evidence, solve cases, and arrest the criminals! Jewels of Rome: Match 3 Puzzle and City Building Game. We are always striving to improve our games and new game features are becoming more and more demanding of system requirements, that is why the minimum required OS version is Windows 10. Make sure that your internet connection is stable and restart the game to ensure its correct operation. Answer: We're working on resolving this issue and would appreciate your help. Answer: To help us reinstate your missing rubies as quickly as possible, please contact us at support@g5e.com with the following details: You can send us your G5 Friends Player profile information together with your IDFA number in the following way: We sincerely apologize for the inconvenience this caused, and we greatly appreciate your assistance with the reinstatement process. downloads … Play Now! This puzzle-adventure … In case you don’t visit the game on one of these 25 days, you start collecting the Great Talisman of Truth from the very beginning. iPhone iPad iMessage Description. Download Hidden City and enjoy it on your iPhone, iPad, and iPod touch. Troubleshooting section with the answers to random account/billing questions and basic troubleshooting instructions for G5 games: G5 Friends account questionsZendesk account questionsPurchase issuesRefundsHow to find your IDFA. Please note that you need to have a stable internet connection while restarting the app. Can you return the Sun to the skies? Thank you for your patience! Learn More. We will keep you updated on this matter via our help desk and notify you by email. Refresh the page with the game after performing the actions above.In case you’re using Safari browser, please follow the steps:1. Find hidden objects, collect hidden pictures and master mystery puzzle games! Answer: Our Team has been made aware of this issue, and the fix is in the works. A checkmark will appear next to the locations you’ve successfully charged. What should I do? Question: The game gives me error messages when I'm trying to launch it via Facebook Gameroom. Hidden City® - #1 Most Popular Hidden Object Game In the World! Get ready for a journey unlike any other! Answer: We are already investigating the cause of the issue. were converted to the Skeleton Keys, but not to the Ice Keys that are needed to search the Santa’s Workshop scene. If you've experienced a similar problem, please contact us at support@g5e.com and include the following details: Question: Mini-event disappeared from my game before I've finished completing it. Question: My game crashes once I finish investigating locations. While your detective agency is busy gathering information, your friend is dragged into the phantom city … A note with a secret route to the most dangerous place in the City, the Foggy Backstreet, was found on his table. The Big City Adventure games on GameHouse are a great way to explore many new cities while satisfying your Hidden Object wanderlust. Answer: Our Team is currently working on fixing this problem and we will post updates once we have any news about it. We're sorry if this change has caused any inconvenience or confusion. 3.6 out of 5 stars 20,284 customer ratings. Play Jewels of Rome. Hidden Object Adventure G5 Entertainment AB 4.7 • 1.5K Ratings; Free; Offers In-App Purchases; Screenshots. All the items necessary to search them (Small Birds, Autumn Lanterns, Holy Water, etc.) Specify the exact date the issue occurred. Answer: Our Technical Team is aware of the problem, and they are currently working out the solution for it. Answer: We are doing our best to resolve this error as quickly as possible. Note that the number of charges per friend is limited. If you haven't found the answer to your question in this article, please have a look at the following sections: My game crashes once I finish investigating locations. Mirages of an unknown city have been seen around the world. Question: The language in my game on Facebook has changed to English. While your detective agency is busy gathering information, your friend is dragged into the phantom city by black smoke. Locate the Language option and click on the downward arrow on the right to see display more options.4. Save up to 20% on this app and its in-app items when you purchase Amazon Coins. The Hidden Treasures®, G5 Games and G5 Entertainment are registered trademarks of G5 Entertainment AB. 3. Three stacked dots represent the menu button.2. Related Pages. The enthralling new Crown Of The White Pawn event awaits you! Question: My Daily Task list counters aren't working correctly. Answer: All locations except the Wedding Salon were removed from the Dungeons in the latest version 1.36.3600 and the fact you don't have them is not a technical issue. What should I do? Close your System Preferences window once your language has been set. Hidden City: Hidden Object Adventure. Once the Talisman is combined, you can use it for 10 days. Investigate homicides around the city! Mirages of an unknown city have been seen around the world. By using our services, you agree to our use of cookies. 2,401 talking about this. Get ready for a journey unlike any other! Get ready for a journey unlike any other! What should I do? Hidden City®: Hidden Object Adventure; Jewels of Rome: Gems Empires; The Secret Society: Mystery; Mahjong Journey® Jewels of the Wild West: Merge Gems and Build a City; Sherlock: Hidden Match-3 Cases; See all 30 articles G5 Entertainment. Question: I need the Boggarts anomaly to pass my quest, but it doesn't appear in locations. Answer: We are currently working on a solution to this problem. Released on December 18, 2017 for iOS and Android, … Launch your Chrome browser on your device and navigate to the menu button on the top-right side of your Chrome window. Question: My game freezes in locations when the Lunar Lens booster is activated. Provide us with a screenshot of your main game board. Screenshot of the page with Continue to game button. Get ready for a journey unlike any other in Hidden City®! Answer: If you are having problems opening the game, please contact our Support Team at support@g5e.com with the detailed description of your issue for us to investigate your matter as quickly as possible. Hidden City: Hidden Object Adventure. Question: My progress of the current Special Event was reset. You can do it in the following way: Question: I am experiencing some technical problems with the game. Find hidden objects or play match-3 puzzles, solve the mystery of the Caribbean! Get ready for a journey unlike any other! If the problem reoccurs, please do not hesitate to contact our Support Team at support@g5e.com - we’ll gladly assist further. You use Energy to explore locations and Strength is required for performing actions in your Friend's game.To restore energy you can use Red Apple, Orange Juice, Croissant, Energy Drink, Electrum Cocktail and Rabbit Foot. Hidden City: Hidden Object Adventure. Price: Free Download. What should I do? The email address associated with your G5 Friends profile. NEW HIDDEN OBJECT SCENE – The City's anti-fog lamps are broken, fog is capturing new territories, and the Chief Lamplighter Carlos Light has disappeared. What should I do? Play now. Select “Send” to transmit your information to us; Tap on the 'Friends' icon at the bottom of the screen on your main game board. Free + … What should I do? Answer: Please provide us with the details below at support@g5e.com, so we could resolve your issue: Question: My game has been crashing during the download or after clicking on the "Continue to game" button. Answer: Please try to free about 3 GB storage on your device and close all running applications. Mirages of an unknown city have been seen around the world. Please keep in mind that every 5 days you get a part of the talisman - the Chain, the Crystal, the Wings, etc. You can tap on the totem and check the time when it is going to be charged. Question: The items necessary to complete the goals of the current mini-event don't drop at the City locations. Click Firefox Settings at the top-right side of your browser window (Settings are shown as three parallel lines) and click on the Options menu. Question: I can no longer receive the next part of the Great Talisman of Truth, as the game states I have missed days of playing despite logging in every day. Players search for hidden objects, explore dozens of worlds, solve challenging puzzles and unravel the mystery of the hidden city. To have the fix applied, make sure you have a stable Internet connection and then launch the app. Mini-Games. Scroll down to the Languages menu. ... Hidden City: Hidden Object Adventure. What should I do? What should I do? What should I do? The quests’ icons are shown as chests, and I can see only monsters’ silhouettes instead of the monsters’ full image. What should I do? Mirages of an unknown city have been seen around the world. How many rubies did you lose? Select Move to the top.6. Is it real … or a hoax? 1 Story 2 Media 2.1 Images 2.2 Video 3 Related Pages Add a photo to this gallery Add … What should I do?Answer: Please be informed that our Technical Team is aware of this issue and they are working on fixing it as quickly as possible. By purchasing this item, you are transacting with Google Payments and agreeing to the Google Payments. Question: What is the Great Talisman of Truth, how can I have one?Answer: The Great Talisman of Truth is an item which you can get if you enter the game every day during 25 days in a row. What should I do? 22. What should I do? Get ready for a journey unlike any other! We also ask that they be sent to us in PNG format. Get ready for a journey unlike any other!